Meet Our Team
Our Client Experiences
At INCAUS it is our mission to make people feel wonderful. We do this by providing the very best in medical-grade and aesthetic technology, along with award-winning education programs, customer service support, marketing resources, technical assistance and innovative learning platforms.
We’ve been honoured to have our efforts recognised with the 2018, 2019 and 2020 Australian Beauty Industry Award for Wholesaler of the Year; MyFaceMyBody Awards for Distributor of the Year 2019, 2020 and 2021; MyFaceMyBody Awards for Customer Service of the Year 2020 and 2021 and MyFaceMyBody Award for Training Support of the Year for 2021.
We consider ourselves to be so much more than a technology provider — we are a comprehensive support network of aesthetics industry professionals who work each and every day to empower beauty businesses to reach their full potential.
Marketing support benefits
- Online platform to all marketing, clinical and technical resources for your technology
- Resources such as posters, brochures, flyer templates and image libraries
- Utilise ready-to-go prewritten email campaigns and website content
- Social media guides and content for maximising your online exposure
- Access to treatment menus, pricing guides and customer talking points
- Before and After images templates, promotional videos and much more
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Award-Winning Client Support
Our client experience has been designed from the ground up to make investing in technology as easy and seamless as possible.
From their first enquiry clients enjoy an ongoing relationship with a dedicated Account Manager who will take the time to understand a business’s demographics, opportunities and long-term goals to help find the right technology and financing fit.
The INCAUS Education HUB provides an online blended learning aesthetic education pathway like no other, which is complemented by practical hands-on training workshops from our ABIA 2020 Educator of The Year finalist team of Dermal Educators.
Clinical, marketing and technical resources help to make launching and succeeding with technology as simple as possible with included before and afters, social media posts, brochures, posters, suggested treatment pricing, consultation forms, treatment settings, after care guides, user manuals, device setup guides and more.
Clients also enjoy 7-day access to emergency support via phone and email for clinical and technical enquiries from friendly and supportive qualified industry professionals.